BloomMorrow Support
Help with the app, Apple connections, privacy, and safety.
Contact BloomMorrow Support
For app problems, questions, accessibility help, or privacy requests, email our support contact. Please include your iPhone model, iOS version, and a short description of what happened. Do not include health details or your password.
Public support email: simonzhw63@gmail.com
Expected response: within two business days.
Quick troubleshooting
- Update BloomMorrow and iOS to the latest available versions.
- Close and reopen BloomMorrow, then try the action again.
- For Apple permissions, open iPhone Settings → Privacy & Security and review the relevant setting.
- If the problem continues, email support using the button above.
Apple Health
In BloomMorrow, open Profile → Apple Health & Weather → Connect Apple Health mileage. Review the explanation, continue to Apple's permission sheet, and allow Walking + Running Distance. Steps and Workouts are optional additions. Return to BloomMorrow and tap Sync mileage now. Apple intentionally prevents apps from confirming denied read access, so zero can mean no matching data or unavailable read access.
Apple Weather
Open Profile → Apple Health & Weather → Learn about live weather and allow location while using the app. BloomMorrow shows Apple Weather attribution and a link to its weather data sources. If you prefer not to share current location, use BloomMorrow's manual weather choices.
Account and data deletion
Open Profile and tap Delete All My Data. Confirming removes the selected local account and all of its BloomMorrow records from that iPhone. Apple Health records and system permission history are managed separately in the Health app and iPhone Settings.
Safety
BloomMorrow is general wellness and fitness education, not medical care. Stop activity and contact a trusted adult or appropriate professional for concerning symptoms. In an immediate emergency in the United States, call 911.